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1. Click on Mail then Preferences:
2. Access to the "Account" tab and click on the "+"
3. Select "Other Mail account..." and click on "continue"
4. Enter your login information and click "Login":
If you are unsure about your password try logging in to webmail.
User: your full email address
Pass: your associated password.
5. If the MAC does not retrieve the information on its own, enter the following information:
6. Then click on "Connect"
The operation may take more or less time.
7. To finish click on Finish:
Submit a support ticket