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Products purchased from heberdomaine.com SARL may be reimbursed if they are cancelled within the following times:

You can cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund period of the product in question

  • Annual shared hosting plans: within 7 days from the date of activation.
  • VPS monthly plans Servers: within 1 days of activation date.
  • Cancellation periods for domains TLD .com .net .org .biz .info ... 'NB: not for CCTLD like .ma .fr' if they are cancelled and processed within three days after registration.
  • Domain Name Renewals are not refundable.
  • Renewal of domains and services are not refundable.

Note :The creation of websites, SEO, Web development, outsourcing and maintenance are in no case refundable.